What should I do if someone else tries to access my account?
Change your password and enable 2FA, then reach out to our support team to help secure your account.
How do I set up 2FA (Two-Factor Authentication)?
Sign in to your CadRemit.
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Tap Settings, then follow the instructions to enable 2FA.
What bodies protect CadRemit?
CadRemit is authorised and regulated by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) as a Money Service Business (MSB).
How can I delete my account
You can delete your account like this:
Sign in to your CadRemit.
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Tap Delete Account
Can I log into my account on more than one device?
No, you can only sig in one device at a time due security reasons.
Are my funds safe with CadRemit?
Yes. We use bank-grade encryption and partner with licensed institutions to ensure your funds are secure.
How can I change my transaction PIN?
Sign in to your CadRemit.
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Tap Password/PIN/Email, then follow the prompts to change your PIN.
How do I reset my password?
Sign in to your CadRemit.
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Tap Password/PIN/Email to reset your password easily.
How do I change my email?
Sign in to your CadRemit.
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Tap Password/PIN/Email to update your email address.
How do I change my phone number?
It’s currently not possible to change your phone number within the app.