What documents do I need for KYC verification?
You’ll need to upload a valid government-issued ID, such a
• International Passport
• Driver’s License
• National Identity Card
• Residence Card
Do I need to submit proof of address?
In some cases, yes. If additional verification is required, we may request a utility bill or bank statement.
How do I upload my KYC documents?
1. Sign in to your CadRemit account
2. Tap More
3. Tap Verification and follow the prompts to upload your documents.
How long does it take to verify my KYC documents?
KYC verification takes just a few minutes, as long as your documents are in order.
How will I know when my KYC is approved?
Once your KYC is approved, you’ll receive an email or in-app notification and your account status will also change to successful..
What happens if my KYC is rejected?
You’ll be notified with the reason for rejection. But common reasons may include:
- Blurry or expired ID
- Mismatched information
And you can re-upload the correct documents for another review.
Can I update my KYC information later?
Yes. Your KYC information can be updated when necessary.
Is my information safe after uploading KYC documents?
Absolutely. CadRemit uses bank-grade encryption and follows strict data protection protocols to keep your personal information secure.
Do I need to complete KYC again for every transaction?
No. Once your KYC is verified, you can freely use CadRemit services.
Can I use CadRemit without completing KYC?
No. To comply with the regulatory requirements and ensure the safety of all our users, KYC must be completed before you can start using CadRemit to send or receive funds.