o maintain the security and authenticity of our services, we require customers to complete a Know Your Customer (KYC) verification process. This essential process verifies the identity of our users through government-issued identification documents. Below are the accepted IDs and specific requirements for Nigerian and Canadian citizens.
Accepted Identification Documents
For Nigerian Citizens:
Driver’s License
Travel Passport
National Identification Number (NIN)
For Canadian Citizens:
Driver’s License
Permanent Resident Card
National ID Card
Travel Passport
Important Requirements
Original Copies Only: We only accept original copies of identification documents. Temporary copies, paper copies, or photos of IDs displayed on another device are not acceptable.
Selfie Verification: As part of the KYC process, customers must complete a selfie verification. This step ensures that the person submitting the ID matches the individual in the ID photo.
Verification Process The KYC verification process is automated and typically takes 3 to 5 minutes to complete, provided all instructions are followed correctly.