What should I do if my verification fails?

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• How long does the verification process take?

  The KYC verification process is automated and typically takes between 3 to 5 minutes to complete, provided all instructions are followed correctly.

• Why was my KYC verification unsuccessful?

  To ensure successful verification, the uploaded ID must be the original copy and not expired. Reasons for ID verification failure may include: • Uploading a non-accepted form of government ID. For list of acceptable government ID, click here. • ...

• What forms of identification are accepted for KYC verification?

  For Nigerian identification, we accept the following: • Driver's license • Travel passport • National ID Card For Canadian identification, we accept: • Driver's licenses • Permanent Resident Card • National ID Card • Travel passport

• What should I do if I don’t receive the OTP verification for email?

  You should Check your spam or junk folder of your mail. If issue persist, Click here to contact support

• Who is Eligible to Register on the CadRemit App?

  User has to be 18 and above to complete the verification process.